C-Sight

Your network performance at your fingertips

The C-Sight application for smartphones and tablets is designed for mobile operators’ top executives (CxOs). It delivers multi-dimensional business intelligence to make fast and effective network-related decisions on the go. Top level managers can easily pinpoint performance degradation responsible for revenue leakage and send instructions to operations in the field. 

Visibility into network performance and customer experience

C-Sight's personalized dashboards consolidate figures from Astellia’s solution, relying on OMC counters and probe-based data. They provide a comprehensive view into:

• Network efficiency: assess overall performance and identify cells where the service quality is particularly poor, 

• Customer experience: measure user experience and identify subscribers with high churn risk,

• Handset performance: benchmark mobile devices performance and select the ones delivering optimal user experience,

• Services and mobile applications: analyse service usage,

• Roaming activity: The traffic generated by roamers, the capture and loss rate.

Each dimension is analyzed based on a large set of customizable KPIs and compared with industry reference metrics acquired through more than 4500 audits carried out worldwide. 

Performance benchmark over multiple networks

Simply by touching one of the gauges, users can view the KPI trend on a daily basis. Using the application, and through an interactive map displaying all of their networks, CxOs can get a clear picture of the mobile service quality over several of their networks and identify the ones below the minimum KPI thresholds.