May 2015

50% of mobile consumers say operators aren’t hitting the right buttons when it comes to customer service

 

With 93% of adults in the UK using or owning a mobile phone in 2014, and similar figures for other developed markets in Europe and the US, it’s no secret that mobile usage has clearly been established as an integral part of day to day life. In just...

21/05/2015 - 10:35
CEM
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