References

Here is a selection of quotes from some of Astellia's customers.

Customer experience is at the heart of our strategy. It is therefore critical for our Marketing, Customer Care and Technical teams to continuously understand and improve this experience and we hope that this initiative will facilitate this process. The customer intelligence provided by Astellia is one of the crucial factors in achieving this goal and in helping Zain turn this data into market differentiation and efficiency improvements that impact our revenues

Khawla Al-Jaber, 
Group Technology Strategy Director, Zain Group.

Astellia’s expertise and the fact that we have been close partners for over the last 3 years made it a clear choice for us to renew our confidence and to call on Astellia’s global experience and independent advice to answer our network monitoring needs.

Yousef Abu Mutawe,
Chief Technical Officer, Zain Jordan

We are happy to join forces with Astellia to provide more qualitative service to our customers, and this move forms a further step in our commitment to enhance our services and our network. We always consider ourselves the operator that puts the customer first, caring more about their needs and feedback.

Hassan Kabbani, 
CEO, Zain KSA 

Providing an experience that caters to every customer’s needs is vital to Zain’s sustainability in an increasingly competitive industry. Our customers want an overall better experience than they can get elsewhere. That is why we aim to be the frontrunner in network quality, leading to maximum customer satisfaction and reduced levels of churn. Astellia is clearly partnering with us to deliver these strategic priorities.

Hani EL Kukhun,
COO, Zain Kuwait

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