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Nova Monitoring Solution

Mobile Network & Customer Experience Monitoring

 

Nova is Astellias’ new generation of monitoring solutions for multi-technology mobile networks (2G, 3G, 4G). Nova brings unique network and customer insight to improve mobile operators business performance, optimize end-to-end service quality and enhance subscriber satisfaction. 

Nova provides operators with capabilities to detect, analyze, troubleshoot and report issues related to network performance, handset behavior and subscriber usage.

 

 

1 single solution for multiple needs 

 
Nova meets network operations' requirements, but also to operator top executives, customer care and marketing teams’ needs.
 

Network Optimization

Customer Care

Supervision

Marketing

Management

 

Intelligent probing systems

 
Nova is based on probing systems embedding Deep Packet Classification technology. Astellia’s probes capture signaling and user plane data from strategic points of the network to feed Nova’s applications.  
 

Nova web-based applications

 

  • Nova Analytics for business-oriented performance dashboards and multidimensional analytics: network equipment efficiency, subscriber usage, handset performance and mobile application usage.
  • Nova Explorer for fast end-to-end investigations, root cause identification of customer complaint and quality degradations.
  • Nova Alerter for real-time fault detection to trigger alarms based on customer-centric KPIs.
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