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Trending & Aggregation :
KPI dashboards and alarms from Astellia monitoring system and OMC counters
VIP Care (Service Level Management) :
QoS follow-up for high-value subscribers
Trouble Ticketing Investigation :
Customer complaint investigation
T&A Xpert :
Expert system for automatic diagnosis and optimization
Roaming GSM :
Roaming revenue optimisation
Handset Profiling :
Handset validation and benchmarking
Service Level Management (VIP Care) : QoS follow-up for high-value subscribers
Cigale GSM :
2G optimisation and troubleshooting
Cigale GPRS :
2.5G optimisation and troubleshooting
Cigale Iu :
3G system optimisation and troubleshooting
Cigale Core CS :
2G/3G Core Network troubleshooting
Cigale Iub : 3G radio optimization and troubleshooting
Cigale Iub :
3G radio optimisation and troubleshooting
Abis Surfer :
2G radio optimisation
Cigale Abis :
GSM optimisation & troubleshooting down to radio level
Alerter GSM/GPRS :
2G/2.5G network real-time surveillance
Ocean probe :
Massive and intelligent 24/7 data capture
Manta :
Grooming of signalling timeslots