Handset Profiling

Benchmark & select handsets according to users' QoE

Pushing voice and data services to the next level

With the growing number of mobile handsets and multimedia content launched onto the market, it is becoming increasingly important for operators to benchmark each individual terminal and measure its performance.

The Astellia “Handset Profiling” application helps operators:

• Troubleshoot quality threatening problems due to low performing handsets,
• Choose the best terminals to trigger enhanced mobile voice and data service usage.

 

True visibility of individual handset performance

"Handset Profiling" is based on Astellia passive monitoring solution. Non intrusive, it provides a clear picture of how voice and data are perceived from real handsets and subscribers’ perspective from any point of the network. The solution analyzes and measures handset performance from aggregated voice and packet service statistics over time and location.

Faster handset validation process

"Handset Profiling" provides your procurement and marketing teams with reliable tools to benchmark new handsets based on specific criteria such as video streaming or call efficiency and help them choose the best performing ones for optimized voice and data usage.

This enables faster handset selection and validation process and contributes to reduce need for expensive active testing and emulating hundreds of handsets.

Deliver the best Quality of Experience (QoE)

New services such as video streaming, MMS and email applications are an important source of revenue for operators. In order to ensure top quality data services, "Handset Profiling" helps you to test applications and measure the quality of experience perceived from a handset prospective.

Using this Astellia application, your marketing team can easily follow up the introduction of new services and handsets, and measure their usage. "Handset Profiling" helps you gain considerable time-to-market advantage.

First-class customer care

With "Handset Profiling", customer care teams can rapidly diagnose problems and identify whether the root cause is linked to a badly performing network, mobile terminal or application. This allows you to identify problems before they affect customers communicating more proactively thereby increasing overall customer satisfaction.

Greater negotiation power

"Handset Profiling" is the ideal tool to benchmark the performance of several handsets. It provides you with comprehensive and objective reports to strengthen your negotiation power in dealing with handset manufacturers when selecting new terminals and reviewing contracts.

Pre-requisite

"Handset Profiling" is an optional module to the Astellia global monitoring and troubleshooting solution. It provides high-value handset-focused Key Performance Indicators.

"Handset Profiling" is used in conjunction with:

• "Trending & Aggregation" for global network reporting and analysis,
• "Activity Analysis" for troubleshooting and deep investigation purposes.