Operations and Maintenance: Efficiency

Your challenges

Quickly identify which part of the network is being affected by a problem: radio access or core network
Size up the scale of the issue (number of impacted network devices or users)
Easily drill-down to the cause: What? Where? When? Why?
See the OMC hidden issues
Seamlessly solve 3G-2G issues
Detect incorrect provisioning of active user equipment
Reduce complaints by being proactive.

Our answers

KPIs on all traffic
Very detailed QoS analysis (per cell, per handset type, per group of subscribers, etc.)
2G-3G KPIs and multi-interface investigation
2G and 3G radio optimization
KPI trends and alarms
Top-down troubleshooting from QoS dashboards to call trace and protocol decoding.