This European operator needed to upgrade two major RNC and NodeB on its UMTS network. This complex upgrade aimed at introducing new features in order to improve overall performance and customer experience. The operator needed to monitor network performance following equipment upgrade and swap to ensure a smooth handover process without costly service interruptions.
The operator’s 3G network was closely monitored by Astellia’s solution to:
Astellia could register that
Nova Explorer is a powerful application for deep end-to-end troubleshooting (from RAN to core), problem root cause identification of customer complaints and quality degradations over multi-technology networks.
Nova Analytics is a business intelligence application to help you make effective and informed decisions through multi-dimensional insights. Nova Analytics is designed to meet multiple needs within your organization including: network optimization, customer value management, customer experience management and service quality management.