Knowledge box

Customer Support

Get the help you need. Our experts work around the clock to identify and solve your issues.

4 technical assistance centers

We are looking out for you

Our highly trained technical experts, dispatched over our offices in Canada, Morocco, France and Lebanon, are dedicated to help you and are committed to ensure full service availability.


3 plans of support

Get the support level that’s right for you

Depending on your own requirements, choose from our three plans (Basic, Advanced, Premium) to get ad hoc expert advice and technical assistance for your Astellia solutions. Some plans include the Supervision & Administration of the solutions, pro-actively adapting to the changes in your network.

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